Privacy and cookies policies
Article 1 : Management of personal data
The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).
Article 1.1 : Persons responsible for the collection of personal data
For the Personal Data collected in the context of the creation of the personal account of the User and his navigation on the Site, the person in charge of the processing of the Personal Data is: Le Comptoir de Florie, https://www.comptoirdeflorie-bijoux.fr is represented by Florilène Soulas, its legal representative as the person in charge of the processing of the data it collects, https://www.comptoirdeflorie-bijoux.fr undertakes to respect the framework of the legal provisions in force. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and clients, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of the processing in accordance with the reality. Each time that https://www.comptoirdeflorie-bijoux.fr processes Personal Data, https://www.comptoirdeflorie-bijoux.fr takes all the reasonable measures to ensure the accuracy and the relevance of the Personal Data with regard to the purposes for which https://www.comptoirdeflorie-bijoux.fr processes them.
Article 1.2 : Purpose of the collected data
https://www.comptoirdeflorie-bijoux.fr is likely to treat all or part of the data:
– to allow navigation on the Site and the management and traceability of the services ordered by the user: connection data and use of the Site, billing, order history, etc.
– to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for navigation, IP address, password (hashed)
– to improve navigation on the Site: connection and usage data
– to conduct optional satisfaction surveys on https://www.comptoirdeflorie-bijoux.fr: e-mail
– to carry out communication campaigns (text message, e-mail): telephone number, e-mail address
https://www.comptoirdeflorie-bijoux.fr does not market your personal data which are thus only used by necessity or for statistical and analysis purposes.
Article 1.3 : Right of access, rectification and opposition
In accordance with the European regulations in force, the Users of https://www.comptoirdeflorie-bijoux.fr have the following rights:
– right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of the Users’ data right of blocking or deletion of the Users’ personal data (article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
– the right to withdraw consent at any time (Article 13-2c GDPR)
– the right to limit the processing of Users’ data (article 18 RGPD)
– right to object to the processing of Users’ data (Article 21 GDPR)
– the right to portability of the data provided by the Users, when such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
– right to define the fate of the data of the Users after their death and to choose to whom https://www.comptoirdeflorie-bijoux.fr will have to communicate (or not) their data to a third party that they will have previously designated
As soon as https://www.comptoirdeflorie-bijoux.fr has knowledge of the death of a User and in the absence of instructions of its share, https://www.comptoirdeflorie-bijoux.fr commits itself destroying its data, except if their conservation proves to be necessary at evidential ends or to answer a legal obligation.
If the User wishes to know how https://www.comptoirdeflorie-bijoux.fr uses his Personal Data, to ask to rectify them or to oppose their processing, the User can contact https://www.comptoirdeflorie-bijoux.fr in writing at the following address
Le Comptoir de Florie – DPO, Florilène Soulas, 1 Route des Tayas, 33340 Saint Christoly-Médoc or by e-mail at contact@comptoirdeflorie-bijoux.fr.
In this case, the User must indicate the Personal Data that he/she would like https://www.comptoirdeflorie-bijoux.fr to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on https://www.comptoirdeflorie-bijoux.fr by law, in particular as regards the conservation or archiving of documents. Finally, the Users of https://www.comptoirdeflorie-bijoux.fr can file a complaint with the control authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
Article 1.4 : Non-communication of personal data
https://www.comptoirdeflorie-bijoux.fr refrains from processing, hosting or transferring the Information collected on its Customers towards a country located outside the European Union or recognized as “not adequate” by the European Commission without informing the customer beforehand. However, https://www.comptoirdeflorie-bijoux.fr remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).
https://www.comptoirdeflorie-bijoux.fr undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://www.comptoirdeflorie-bijoux.fr, the latter must inform the Customer as soon as possible and communicate the corrective measures taken. In addition https://www.comptoirdeflorie-bijoux.fr does not collect any “sensitive data”.
The Personal Data of the User can be treated by subsidiaries of https://www.comptoirdeflorie-bijoux.fr and subcontractors (service providers), exclusively in order to achieve the purposes of the present policy.
Within the limits of their respective attributions and for the purposes recalled above, the main persons likely to have access to the data of the Users of https://www.comptoirdeflorie-bijoux.fr are mainly the agents of our customer service.
Article 2 : Incident notification
No matter how hard we try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of the site https://www.comptoirdeflorie-bijoux.fr is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium to third parties. Only the assumption of the repurchase of https://www.comptoirdeflorie-bijoux.fr and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the site https://www.comptoirdeflorie-bijoux.fr.
Article 3 : Security
To ensure the security and the confidentiality of the Personal Data, https://www.comptoirdeflorie-bijoux.fr uses networks protected by standard devices such as firewall, pseudonymization, encryption and password.
At the time of the treatment of the Personal Data, https://www.comptoirdeflorie-bijoux.fr takes all the reasonable measures aiming at protecting them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
Article 4 : Hypertext links ” cookies ” and internet tags
The site https://www.comptoirdeflorie-bijoux.fr can contain a certain number of hypertext links towards other sites, set up with the authorization of https://www.comptoirdeflorie-bijoux.fr. However, https://www.comptoirdeflorie-bijoux.fr does not have the possibility of checking the contents of the sites thus visited, and consequently will not assume any responsibility of this fact.
Unless you decide to deactivate the cookies, you accept that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.
Article 4.1 : « Cookies »
A “cookie” is a small information file sent to the User’s browser and stored within the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies will not damage the User’s terminal in any way.
https://www.comptoirdeflorie-bijoux.fr is likely to process the information of the User concerning his visit of the Site, such as the consulted pages, the carried out research. This information allows https://www.comptoirdeflorie-bijoux.fr to improve the content of the Site and the User’s navigation.
Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically, or according to their issuer. The User can also configure his browser so that the acceptance or refusal of Cookies is proposed to him punctually, before a Cookie is likely to be recorded in his terminal. https://www.comptoirdeflorie-bijoux.fr informs the User that, in this case, it is possible that the functionalities of his browser are not all available.
If the User refuses the recording of Cookies in his terminal or his browser, or if the User deletes those recorded there, the User is informed that his navigation and his experience on the Site may be limited. This could also be the case when https://www.comptoirdeflorie-bijoux.fr or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.
If necessary, https://www.comptoirdeflorie-bijoux.fr declines all responsibility for the consequences linked to the degraded functioning of the Site and of the services possibly proposed by https://www.comptoirdeflorie-bijoux.fr, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for https://www.comptoirdeflorie-bijoux.fr to record or to consult the Cookies necessary to their functioning because of the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow the User to know how to modify his/her wishes regarding Cookies.
At any time, the User can choose to express and modify his wishes regarding Cookies. https://www.comptoirdeflorie-bijoux.fr may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Facebook and Instagram appearing on the Website of https://www.comptoirdeflorie-bijoux.fr or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on the Website or mobile application of https://www.comptoirdeflorie-bijoux.fr, Facebook and Instagram may also deposit cookies on your terminals (computer, tablet, cell phone).
These types of cookies are deposited on your terminals only if you consent to them, by continuing your navigation on the Website or mobile application of https://www.comptoirdeflorie-bijoux.fr. At any time, the User may nevertheless revoke his or her consent for https://www.comptoirdeflorie-bijoux.fr to deposit this type of cookie.
Article 4.2 : Internet Tags
https://www.comptoirdeflorie-bijoux.fr may occasionally employ Internet tags (also known as “tags”, or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store information about them, including the User’s IP address) in a foreign country.
These beacons are placed both in the online advertisements that allow users to access the Site, and on the various pages of the Site.
This technology allows https://www.comptoirdeflorie-bijoux.fr to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information on visitors to the Site and other websites thanks to these tags, compile reports on the activity of the Site for the attention of https://www.comptoirdeflorie-bijoux.fr, and provide other services relating to the use of the Site and the Internet.
Article 5 : Applicable law and jurisdiction
Any dispute in connection with the use of the site https://www.comptoirdeflorie-bijoux.fr is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Paris, France.
